Like most major cities Kuala Lumpur has a range of public transport options. As the city has grown traffic congestion has become a problem in the city itself and government has attempted to provide transport solutions.
Taxis are the most convenient option, but can be the most expensive. ALWAYS ask for the meter to be used, drivers will try and drive without it on. If they refuse, get out of the taxi, there will be another taxi who will use their meter.
From the airport and KLIA / bus station taxi fares are paid before leaving the terminal. This is a protection for you as standard rates are used and you will not be ripped off. For example from LCCT to the Petronas towers area RM105 was the standard price. They have a schedule of rates which you can check at the desk. Compare this to the RM12-15 for the bus.
For other taxi journeys the meter rates are (as at 2011)
Flag-fall fare of RM3.00 and then 10 cents for every 115 meters thereafter.
If delayed in traffic there is a meter rate of RM3.00 for the first 3 minutes, and 10 cents for every subsequent 21 seconds.
You will be asked to pay for any road toll charges – this is RM12 from the airports, and a RM2.00 for telephone bookings, and a 50% surcharge is levied between midnight and 6.00 AM.
RM1.00 is charged on 3rd adult passenger (max 4) and/or baggage stored in boot.
Avoiding being ripped off
Taxi drivers do not have a great reputation but there are some simple things you can do to reduce the chance of rip-off or taxi scams.
ALWAYS ask the driver to use a meter. If they want to negotiate, walk away
Walk away from the taxis sitting outside your hotel or tourist attraction. By doing this you are more likely to get a driver that will use their meter and less likely to get a driver used to running tourist scams.
If you have problems with a taxi and you are returning to your hotel make sure the driver drives into the hotel rather than stopping on the street. Hotel staff can help you with issues before you hand over money to the driver.
If you do encounter a problem report the driver to the authorities – so make sure you have the taxi details and driver details to report.
Not all drivers are dishonest, but it is important to know what to look out for.